1. Overview Thank you for shopping at Lampastore.com. If you are not entirely satisfied with your purchase, we’re here to help. Our Refund and Returns Policy outlines the conditions under which we accept returns and issue refunds.
2. Returns You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. send us an email at info@lampastore.com and send your item to 2918 Avenue I Unit 5350 , Brooklyn,
NY 11210
3. Proof of Purchase To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer
4. Refunds Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
5. Shipping You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
6. Exchanges We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@lampastore.com and send your item to 2918 Avenue I Unit 5350 , Brooklyn,
NY 11210
7. Exceptions / Non-Returnable Items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
8. Damaged or Incorrect Items If you receive a damaged or incorrect item, please contact us immediately at info@lampastore.com, with photos of the damaged items and/or a description of the error. We will arrange a return, exchange, or refund for you.
9. Contact Us If you have any questions on how to return your item to us, contact us at info@lampastore.com